Privacy Policy & Terms and Conditions

Privacy Policy

Fullswift Physio + Performance is committed to protecting your personal information and being transparent about how it is collected and used. This Privacy Policy applies to information collected through our website at https://fullswiftphysio.com and through other interactions with our practice.

By using our website or providing your personal information to us, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, date of birth, phone number, email address, and mailing address
• Health and Medical Information: Information you provide when requesting or receiving services, including clinical history, appointment details, and treatment-related communications
• Contact and Communication Data: Records of inquiries, messages, and correspondence with our team
• Website Usage Data: IP address, browser type, pages visited, time spent on pages, and referral sources, collected automatically through cookies and analytics tools
• Form Submissions: Information submitted through contact forms, intake forms, or appointment request forms on our website

How Information Is Used

Fullswift Physio + Performance uses the information we collect to:

• Schedule and confirm appointments
• Provide clinical care and coordinate treatment
• Communicate with you about your care, including appointment reminders and follow-up messages
• Respond to inquiries and provide administrative support
• Process billing and handle administrative functions
• Improve our website and service delivery
• Comply with applicable legal obligations

We do not use your personal information for marketing, advertising, or promotional purposes without your separate consent.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.

What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.
• Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.

Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.

We do not use cookies to track your activity across third-party websites or serve targeted advertising.

Text Messaging & Mobile Data Compliance

SMS Program Description

Fullswift Physio + Performance uses text messaging (SMS) for care coordination purposes only. Text messages may include appointment reminders, scheduling updates, and administrative or billing-related communications. We do not send marketing or promotional text messages.

Opt-In

You may opt in to receive text messages from Fullswift Physio + Performance by checking the designated consent checkbox on our website contact or intake form. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

Reply STOP to opt out. Reply HELP for help. You may opt out at any time. After opting out, you will not receive further text messages except where required for your safety or by applicable law.

Message Frequency

Message frequency may vary.

Message and Data Rates

Message and data rates may apply. Please consult your wireless carrier for details about your plan.

Carrier Disclaimer

Fullswift Physio + Performance is not responsible for any delays or failures in the delivery of text messages. Delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages.

Age Restriction

Our SMS program is intended for individuals 18 years of age or older. By opting in to receive text messages, you confirm that you are at least 18 years old.

Links to Privacy Policy

For more information on how we handle your personal information, please review our Privacy Policy at https://fullswiftphysio.com.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

Information Sharing

Fullswift Physio + Performance does not sell, rent, or trade your personal information to third parties.

We do not share your mobile phone number or SMS opt-in information with third parties for marketing purposes.

We may share your information in the following limited circumstances:

• Service Providers: We may share information with third-party vendors who assist with practice operations, including billing, scheduling, and technology services. These vendors are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
• Legal Compliance: We may disclose information when required by law, court order, or government regulation.
• Healthcare Operations: We handle all health-related information in accordance with applicable federal and state healthcare privacy laws.

We do not share your information with advertising networks, data brokers, or any third party for commercial purposes.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information, subject to applicable legal requirements
• Withdraw consent for SMS communications at any time by replying STOP
• Submit a complaint to the appropriate regulatory authority if you believe your rights have been violated

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

Data Security

Fullswift Physio + Performance takes reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use administrative, technical, and physical safeguards consistent with applicable standards.

No method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

Terms & Conditions of Use

These Terms & Conditions govern your use of the Fullswift Physio + Performance website located at https://fullswiftphysio.com. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use the website.

Use Restrictions

You agree not to:

• Use the website for any unlawful purpose or in violation of any applicable regulation
• Attempt to gain unauthorized access to any portion of the website or its related systems
• Interfere with the security, integrity, or performance of the website
• Copy, reproduce, distribute, or create derivative works from website content without prior written permission
• Use automated tools to scrape, crawl, or harvest data from the website
• Impersonate any person or entity or misrepresent your affiliation with any person or entity

Intellectual Property

All content on the Fullswift Physio + Performance website, including text, graphics, logos, images, and service descriptions, is the property of Fullswift Physiotherapy, PLLC or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may access and view website content for personal, non-commercial use only. No content may be reproduced, distributed, or otherwise used without express written permission from Fullswift Physiotherapy, PLLC.

Third-Party Links

Our website may contain links to third-party websites for informational purposes. Fullswift Physio + Performance does not control, endorse, or assume responsibility for the content, privacy practices, or terms of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

Termination

We reserve the right to restrict, suspend, or terminate your access to the website at any time, with or without notice, if we believe you have violated these Terms or for any other reason at our sole discretion. Provisions of these Terms that by their nature should survive termination will remain in effect.

Governing Law

These Terms & Conditions and the Privacy Policy are governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in the State of Colorado.

Changes to Terms

Fullswift Physio + Performance reserves the right to update this Privacy Policy and these Terms & Conditions at any time. When changes are made, the effective date at the top of this page will be updated. Continued use of our website following any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

Contact Information

For questions or concerns related to this Privacy Policy or these Terms & Conditions, please contact us:

Fullswift Physiotherapy, PLLC 5401 Western Ave, Suite A Boulder, CO 80301

Phone: (303) 351-1120 Email: info@fullswiftphysio.com Website: https://fullswiftphysio.com

Business Hours: Monday – Thursday: 7:00 AM – 6:30 PM MT Friday: 8:00 AM – 5:00 PM MT Saturday – Sunday: Closed